Frequently Asked Questions     Does AMA sell printer and copier equipment?   Yes, we do sell equipment. Allison Matthews Associates is an Authorized Reseller and Business Partner for Hewlett Packard, Xerox, IBM and more.  However, we are a service organization first.  Our focus is on delivering the right solution, as well as the continued relationship with the services that make it all work smoothly.   What kind of services do you offer?   For any equipment purchases we start with delivery, installation and any necessary training  We continue with some very comprehensive and unique options for supplies and maintenance services for new purchases and existing equipment.  We also provide print environment assessments, print audits, document flow consulting and design, onsite and depot equipment repair and more.  We also provide and have helped in pioneering “Print Management” services.   What do you mean by “Programs” and how do they work?   Our “programs” are very easy to use and sometimes hard to believe. They are intended to reduce the overhead and burden of maintaining and supplying a printer / document fleet over the course of doing you business.  We take away the need for an organization to maintain costly inventories of supplies. We provide preventative maintenance to extend equipment  life and your return on investment. We provide the troubleshooting and break-fix service to resolve time consuming print problems, and we do it all more cost effectively than you can do it yourself.  There is certainly more to it than that.  However, it would be best to call us to discuss further.   How does AMA help its clients save money?   We help our clients in focusing on the total cost of printing and not just on the easy obvious points. We are experts in this frequently overlooked technology segment and are very proficient at what we do.